Privacy Policy

Last updated: October 30 2026

GIVV-SHOP ("we", "us", "our") operates www.givv-shop.com. This policy explains what personal information we collect, how we use it, and the choices you have.

INFORMATION WE COLLECT
- Orders: your name, email address, shipping and billing addresses, phone number if you choose to provide it, and the details of your purchase. Payments are processed by secure third-party payment providers; we do not store your full card details.
- Account: if you create an account, your login details and order history.
- Messages: your name, email address and message when you contact us through our contact or support forms or by email.
- Newsletter: your email address if you join our list. You can unsubscribe at any time using the link in any of our emails.
- Browsing: cookies and similar technologies that keep the site working, remember your cart and help us understand how the site is used.

HOW WE USE IT
- To process, fulfill and deliver your orders
- To provide client care and respond to your messages
- To send order and delivery updates
- To send marketing emails, only if you have opted in
- To prevent fraud and keep our store secure
- To improve our website and collection

SHARING
We share personal information only with the service providers that help us run our store, and only as needed for the purposes above:
- our website and e-commerce platform (Wix.com)
- payment processors
- the fulfillment partners and shipping carriers that prepare and deliver your order
- the email, analytics and advertising-listing tools we use

We do not sell your personal information.

RETENTION
We keep order records for as long as required for accounting, tax and legal purposes. Other information is kept only for as long as needed for the purposes described here.

YOUR RIGHTS
You may ask to access, correct or delete your personal information, or to stop receiving marketing, by emailing contact@givv-shop.com. Residents of California and other US states with privacy laws may exercise their rights under those laws the same way. We will not discriminate against you for exercising them.

CHILDREN
Our store is not directed to children under 13, and we do not knowingly collect their personal information.

CHANGES
We may update this policy from time to time. The date at the top shows the latest version.

CONTACT
GIVV-SHOP
New World Tower, Unit 506, Tower 1, 5/F, 18 Queen's Road Central, Central, Hong Kong
contact@givv-shop.com